NENA 9-1-1 Center Supervisor Program

NENA 9-1-1 Center Supervisor Program

Course Date: 2/10/26 - 2/12/26 9AM to 5PM
Course Description
This course will give new supervisors the skills they need to succeed in their positions. It will give experienced supervisors updated, refreshed skills that will further their careers.

Using a combination of lecture and practical exercises, students will learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from line-level to supervisor, how to build and lead a team, supervisor-specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills, and tips for their toolbox.

This is a 3-day course.

In order to fully participate in daily assignments and activities, students should bring a laptop.

There are no re-certification requirements for this course.

COST: $400.00
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